GDPR Compliance | ProWizard

1. What is GDPR?

The General Data Protection Regulation (GDPR) is a comprehensive data protection law that came into effect on May 25, 2018. It applies to all organizations that process personal data of individuals in the European Union, regardless of where the organization is located.

ProWizard is committed to protecting your privacy and ensuring compliance with GDPR requirements.

2. Your Rights Under GDPR

Right to Information

You have the right to know what personal data we collect, how we use it, and who we share it with.

Right of Access

You can request a copy of the personal data we hold about you at any time.

Right to Rectification

You can ask us to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure ("Right to be Forgotten")

You can request that we delete your personal data under certain circumstances.

Right to Restrict Processing

You can ask us to limit how we use your personal data in certain situations.

Right to Data Portability

You can request a copy of your personal data in a structured, commonly used format.

Right to Object

You can object to our processing of your personal data for direct marketing or other legitimate interests.

Right to Withdraw Consent

If we process your data based on consent, you can withdraw that consent at any time.

3. How We Ensure GDPR Compliance

Data Protection by Design: We implement privacy considerations from the start of any project
Minimal Data Collection: We only collect data that is necessary for our services
Transparent Processing: We clearly explain how we use your data
Secure Storage: We use appropriate technical and organizational measures to protect your data
Regular Audits: We regularly review our data processing activities
Staff Training: Our team is trained on GDPR requirements and best practices

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given clear consent for specific processing activities
Contract: When processing is necessary for performing a contract with you
Legal Obligation: When we must process data to comply with legal requirements
Legitimate Interests: When processing is necessary for our legitimate business interests

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

Providing our services to you
Complying with legal obligations
Resolving disputes
Enforcing our agreements

When data is no longer needed, we securely delete or anonymize it.

6. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

Adequacy decisions by the European Commission
Standard contractual clauses
Binding corporate rules
Certification schemes

7. Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will:

Notify the relevant supervisory authority within 72 hours
Inform affected individuals without undue delay
Take immediate steps to contain and remedy the breach
Conduct a thorough investigation

8. How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us using the information below. We will respond to your request within one month.

Data Protection Officer: dpo@prowizard.com

General Inquiries: privacy@prowizard.com

WhatsApp: +1 (234) 567-8900

9. Supervisory Authority

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with your local data protection supervisory authority.

You can find your local supervisory authority contact information on the European Data Protection Board website.

10. Contact Information

If you have any questions about GDPR compliance or our data protection practices, please contact us:

ProWizard Data Protection Team

Email: gdpr@prowizard.com

WhatsApp: +1 (234) 567-8900